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Product Recommendations

This section will eventually be filled with products THNC has actually tested well enough to offer our recommendation. To begin, this will be a catch-all of technical information -- experiences and information that may be useful to you. This info may also save you great aggravation and expense.

There's a lot to be done and not a lot of people-power to do it (yet). We hope you return here often to watch our progress. For now, most of our initial comments on this page may be products and services to avoid.

T-Mobile cellular phone service - avoid this company. On March 3, 2009, Liza and Jack signed up for basic cell phones with T-Mobile. What they got was two years of disappointment, hardship, and frustration. In Ohio, there is a three-day cooling off period for new business contracts, so the first thing L&J did was to take their new T-Mobile phones home to check the number of bars - the strength of signal there. Looked good... lots of bars, strong signal. On the fourth day, after the contracts were locked-in, something changed. T-Mobile offered no explanation and no fixes for poor service, frequent disruptions (no service), and their generally arrogant attitude about our problem. This may account for the absence of customers in their Polaris store (Columbus) which suggests that poor service from T-Mobile may be quite well-known. It may also explain why this company resorts to giving away phones and services and hiding their shortcomings behind pretty models on TV commercials. Look for cellular service from other companies. Avoid T-Mobile cellular phone service.

Wi-Fi service availability - things you may not know. In a few lucky cities in America, Wi-Fi is available everywhere. Many other areas do not have such service. When your smartphone tells you to "Turn on Wi-Fi", you may not understand what is needed. One suggestion is to use http://v4.jiwire.com/search-hotspot-locations.htm to locate Wi-Fi availability in your area. We learned that a local restaurant close to our home is a "Wi-Fi HotSpot". Accessing the Wi-Fi network is as simple as walking into the restaurant and turning-on the Wi-Fi feature of your device. By the time you order a meal and sit down, your smartphone (or other device) may have already downloaded new software and be partly finished with the update process for your device. Oh yes... having the Wi-Fi feature on may drain your battery faster that you'd like. Remember to "Turn off Wi-Fi" when your update is completed.





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